Sustainability Development of Knowledge-Intensive Business Services: Strategic Actions and Business Performance

Assessing the strategic fit between business strategies and business relationships in knowledge-intensive business services

a r t i c l e i n f o Drawing on the configuration theoretic approach, we posit that firms can improve both relationship performance and their overall firm performance through leveraging the structure of their business relationships, i.e. by accurately aligning their relationship structure with their specific business strategy. In the context of this research, we focus on the structural element...

Branding of knowledge-intensive business services

Viewing Knowledge-Intensive Business Services as Systems

This paper proposes that a general systems perspective may be used as a framework for viewing the KIBS offering. It is proposed that a system view to KIBS should recognize the main dimensions of service concept, service process, and service resources and infrastructure. In this light initial findings of a case research project are reported. Key findings are that in the KIBS service concept the ...

Integration of Business Sustainability Education into the Business Curriculum

Business sustainability in all dimensions of economic, governance, social, ethical, and environmental (EGSEE) performance is gaining acceptance as many global stock exchanges either encourage or require their listed companies to issue sustainability reports and investors worldwide demand sustainability performance information. More than 8, 000 companies worldwide are disclosing various EGSEE di...

Strategic Contribution of a Business Process to Company’s Performance

The study is aimed at assessing the strategic importance of a business processes for achieving sustainable competitive advantage, therefore, in this article the theoretical approach for measuring the strategic contribution of a business process to an enterprise’s business system is presented.  For evaluating of a business process strategic importance the study proposes the system of economic an...